5 - 6 Dec 2017 business design centre, london
Web of Science - Clarivate Analytics

2016 Conference Programme

Day One - 6th December 2016

Day Two - 7th December 2016

Day One - 6th December 2016

9:15am - 9:30am

Introduction to the conference

9:30am - 10:15am

Opening keynote
David Worlock. David Worlock Digital Strategy

David will look at the current state of the scholarly research and professional publishing world, the challenges, opportunities and threats, and will offer his unique insight into the future of this community. He’ll assess the interplay between elements of change and permanence, the difficulty of making choices, and the need to follow users. He’ll also talk about the difficulty of tracking and interpreting user behaviour and expectations, how to be ‘open’ when carrying the heavy bags of an existing business, and the threat and opportunity of Open Science, rights and obligations.

10:15am - 10:30am - Break

10:30am - 11:30am

Rise of the user – plenary session
Jan Reichelt, Co-Founder, Mendeley;
Jason Markos, Director of Platform Capabilities, John Wiley & Sons;
Kate Worlock, VP & Lead Analyst, Outsell

Chair: Vincent Cassidy, Director of Academic Markets, Institution of Engineering and Technology
In 2016, the ‘rise of the user’ sees millions of research professionals connected to each other, and to content in a way that challenges the status quo. In our plenary session on this theme, we examine how traditional information discourse is being transformed by the social world.

 

The changing landscape of information use – research into the rise of the user
Kate Worlock, VP & Lead Analyst, Education & Training, Outsell
The digital age enables vendors to gain much clearer insight into user behaviour and needs, while con- sumer offerings such as Facebook stoke end user expectations. Kate will talk about how these factors have strengthened the user voice. She’ll share Outsell’s research into information use by millennials, corporate knowledge workers and those in speci c verticals, such as legal and education.

 

Building community networks into end-user workflows
Jan Reichelt, Founder & Managing Director, Mendeley
Mendeley has led the way in developing research services in a community network model. Jan will highlight the method and philosophy behind Mendeley’s successful integration into end-user workflow.

 

Developing a content strategy to meet changing user needs
Jason Markos, Director of Platform Capabilities, John Wiley & Sons
As content publishers, we need to think about more than multi-platform support and responsive design. We need to move beyond elegant page layout and make content functional and useful to consumers. Jason will talk about how a strong content strategy will enable publishers to meet the changing needs of users, and how understanding users is key to a robust strategy.

11:30am - 11:45am - Break

Opportunity for delegates to explore the exhibition

11:45am - 12:45pm

Rise of the user - panel
David Worlock, Digital Strategy, to chair
Jan Reichelt, Managing Director, Mendeley;
Jason Markos, Director of Platform Capabilities, John Wiley & Sons;
Jo McShea, VP & Lead Analyst, Outsell

What are the opportunities and risks in the deep structural trends intensifying the strain on traditional information distribution models? Our panel will discuss this and other topics including balancing institutional and individual business models, approaches and success stories, and how to manage the economics of a system in transition.

11:45am - 12:45pm

Demonstrating value - session
Chair: Angela Timmerman, Director Academic / Government Marketing & Account Development EMEA, Springer Nature
Andrew Clark, Director of Scientific Information Services, UCB and P-D-R President (Pharma Industry’s Information Think Tank)
Kent Anderson, CEO of Redlink
Dion Lindsay, Managing Director, Real Knowledge Management (DLC Ltd)

Chair: Angela Timmerman, Director Academic / Government Marketing & Account Development EMEA, Springer Nature
Now more than ever, information services need to be explicit about measuring their value and providing
clear returns on investment. In this session, learn how
to create compelling metrics, use analytics tools to calculate value, and how to approach measuring ROI.

 

Measuring the true value of information services
Andrew Clark, Director of Scienti c Information Services, UCB and President of P-D-R
Andrew will talk about how creating a compelling set of metrics not only quantities the benefits of your information service but also provides an indisputable and understandable value to your work.

 

How the information industry can use analytics tools to gain insight and evidence of value
Kent Anderson, CEO, Redlink
New analytics tools are allowing marketing, editorial and sales people to provide clearer evidence of value, as well as new insights into user behaviour. Kent will talk about how these tools can be used by the information industry, providing an overview, use cases and success stories.

Calculating the return on investment of knowledge and information services
Dion Lindsay, Managing Director, Real Knowledge Management (DLC Ltd)
Dion will discuss how to represent ROI in information and knowledge services, formulas for ROI, and the impact of published information on innovation. Learn how to talk effectively to your funders and create ROI measures that are persuasive.

12:45pm - 2:00pm - Lunch

2:00pm - 3:00pm

Rise of the User - session
Chair: Tony O’Rourke, Product Development and Marketing Specialist
John Hammersley, CEO and Co-founder of Overleaf
Melinda Kenneway, Executive Director of Kudos
Boyd Hendriks, Managing Director of Informationland

Chair: Tony O’Rourke, Product Development and Marketing Specialist
From whether the world needs a Facebook for researchers to the role of prosumers and beyond, this session will highlight case studies from researchers, institutions and scholarly publishers.

 

21st century scientific authoring – facilitating global research and collaboration
John Hammersley, Co-founder & CEO, Overleaf
The challenge of supporting authorship best practices in the era of Open Science offers research libraries, institutions and scholarly publishers an opportunity to provide a diverse set of tools, training, and user support services that facilitate global collaboration and knowledge sharing. John will talk about the options available and share case studies from researchers, institutions and scholarly publishers to show how each segment of the scholarly publishing life cycle is responding to these new challenges.

 

Does the world need a Facebook for researchers?
Melinda Kenneway, Executive Director & Co-founder, Kudos
Large platform-based networking services for researchers have been available for almost a decade. Attracting substantial investment, the jury is still out on their long term sustainability, but in the meantime they cite ‘millions of users’ and claim a mission of transforming the way in which research is distributed and validated. Asking how appropriate the ‘Facebook model’ for research is, Melinda will review the current state and progress of the networking ‘giants’ and compare and contrast this to an emerging trend of the rise of niche tools and services that are platform agnostic, interoperable and highly agile.

 

Client portals – a new way of reaching end users
Boyd Hendriks, Managing Director, Informationland
Information rich client portals are emerging as a new way for the services industry to connect clients with law firms, accountants, and consulting firms. The information provided is often forwarded or reworked content from publishers or information brokers, but what is revolutionary is how the portals are driven by contextual knowledge. Boyd will showcase several client portals, demonstrating how they are built and managed, and how they provide a unique, new channel to reach end users.

2:00 pm- 3:00pm

New world, new approaches - session
Chair: Andrew Clark, Head Global Information & Competitive Intelligence, UCB
P-D-R President [Pharma Industry’s Information Think Tank]
Torsten Reimer, Head of Research Services, British Library;
Gilbert Faure, PU-PH at Universite Lorraine
Oliver Renn, Head, Science Communication Dept. Chemistry & Applied Sciences, ETH Zurich

Chair: Andrew Clark, Director of Scienti c Information Services, UCB and President of P-D-R
This session will focus on how academic libraries can reach out to users in novel, new ways – from research libraries becoming partners in the creation of knowledge, to the use of content curation tools and face-to-face techniques for engaging users.

 

The research library as partner in the creation of knowledge
Torsten Reimer, Head of Research Services,
British Library
The role of the research library is changing. Resource discovery increasingly happens on the web, beyond the library catalogue, while open content reduces the need to access scholarly outputs through library – negotiated subscription services. Torsten will argue that research libraries need to shift the emphasis of their work – from being content providers at the end of the scholarly lifecycle to partners in the creation of knowledge.

 

Content curation in higher education – using Scoop.it for teaching and learning about immunology
Gilbert Faure, Professor of Immunology, Lorraine University Medical School
Content curation tools aid the finding, selecting and sharing of specific and relevant information, adding human specialist value compared to algorithmic-based search engines. Gilbert will report on the use of the Scoop.it curation tool for managing ‘serious’ information for teaching and learning about immunology and related fields in higher education. Using this tool, it is possible to create, individually or as a group, editorialised web magazines and to build searchable content hubs.

 

How face-to-face techniques can ensure that researchers constantly adopt the latest tools and discovery techniques
Oliver Renn, Head, science Communication Dept. Chemistry & Applied Biosciences, ETH Zurich
Oliver will argue that information centres in the academia and corporate worlds should engage more with users to inform and inspire them to use the latest tools and discovery techniques. Drawing on his experience at Pharmacy Information Centre, he’ll discuss novel and personal ways to engage users including Coffee Lectures, Research Group Menus and a 2 ECTS PhD course.

3:00pm - 3:15pm - Break

3:15pm - 4:00pm

Afternoon keynote
James Smithies, Director, King’s Digital Lab

A Networked Future For All – Across Disciplines and Communities

The King’s Digital Lab was launched last month at King’s College London with a mission to deliver research and teaching at scale, by offering enhanced digital capability to researchers at King’s and partners in cultural heritage organisations across the world. James will talk about what drove the creation of the Lab, as well as the systems, infrastructure, tools, and processes needed to produce high-quality digital scholarly outputs in the Arts, Humanities and Social Sciences in a networked world.

4:15pm - 4:30pm - Break

Opportunity for delegates to explore the exhibition

4:30pm - 5:30pm

VIP tour of exhibitors

Meet senior executives and key decision makers from our group of exhibitors.

You can download a PDF of the full conference programme here

Day Two - 7th December 2016

9:15am - 10:00am

Opening Keynote
Steven Inchcoombe, Chief Publishing Officer, Springer Nature

Steven will address the fast-moving information landscape, the growth of Open Access and the ways in which publishers can support our authors, their institutions and funders in the pursuit of advancing human knowledge and scientific discovery. Eighteen months after the Springer Nature merger, he’ll also discuss how the newly-formed business is responding to key information industry challenges and opportunities, including leading the way on content sharing for subscription articles.

10:00am - 10:15am - Break

10:15am - 11:15am

Open Access, Open Science and the rights struggle - session
Chair: Vincent Cassidy, Director of Academic Markets, Institution of Engineering and Technology;
Dan Pollock, Delta Think (Evidence Base for OA);
Rebecca Lawrence, Managing Director, F1000 (Designing OA as a start-up);
David Prosser, Executive Director of Research Libraries UK (Libraries and universities as rights owners)

Chair: Vincent Cassidy, Director of Academic Markets, Institution of Engineering and Technology

The growth of Open Access, driven by funding mandates and the sheer volume of research output, is putting pressure on long-standing channel and institutional relationships. We’ll review the rapidly changing landscape and ask our speakers to predict what will happen next.

 

How confident are you about your Open Access knowledge and strategy?
Dan Pollock, Senior Analyst, Delta Think
Open Access has caused significant disruption in the world of scholarly publishing and is poised for continued growth moving forward, with many market players struggling with market dynamics, trends, and drivers. Using Delta Think’s data and analysis, Dan will talk about what is truly driving or inhibiting growth, the business models in play, the key roles funders play, and how academic institutions t into the equation.

 

Open Science – changing the role of publishers, funders and institutions
Rebecca Lawrence, Managing Director, F1000
The way researchers currently share and publish their findings creates problems for science – delays, biases in the peer review process, and lack of access to data. This leads to a lack of reproducibility and massive research waste. Rebecca will argue that funders and institutions should take ownership of the communication process for their research findings, to maximise potential benefits and impact. She’ll also talk about Wellcome Open Research, the first major funder-based Open Science publishing platform.

 

Open Access – the impact on the role of research libraries
David Prosser, Executive Director, Research Libraries UK
Open Access is creating new opportunities
for research libraries. In addition to being
central to local research communities, they’re increasingly communication points in the scholarly communication network. David will discuss how the open agenda is influencing the activities, aspirations and role of research libraries in the scholarly communication process.

10:15am - 11:15am

Google Search and beyond – session
Chair: Paul Blake, Knowledge & Digital Content Manager at Three
Phil Bradley, Freelance Consultant
Arthur Weiss, Managing Director of AWARE

Chair: Paul Blake, Knowledge & Digital Content Manager, Three UK

In our Advanced searching masterclass, search experts Karen Blakeman, Arthur Weiss and Phil Bradley will talk about the latest internet searching developments, before opening up the floor to your questions, queries and tips. Karen will talk about how Google gathers and processes information, while Arthur will talk about its many unknown and hidden features. Phil will then cover the often superior alternatives to Google Search. Then, over to you for your questions and queries. We’ll also be very interested in hearing your search tips. Email your questions, queries or tips to masterclass@info-international.co.uk before or during the conference. You can also ask us in person on the day.

 

New Google, new challenges
Karen Blakeman, Managing Director, RBA Information Services
Google has radically changed the way in which it analyses, sorts and presents search results, and more changes are on the way. To complicate matters, several court rulings and changes in legislation now dictate what Google is allowed to show us. Karen will talk about how Google gathers and processes information, the regulatory environment and how we can ensure Google runs the search we want, so that we get the best possible results.

 

Google beyond search
Arthur Weiss, Managing Director, AWARE
Google is the dominant search engine for most of the world – with around a 90% share in Europe. Google, however, offers much more than simple search. Arthur will talk about search features and functions that are unknown, hidden or ignored by most searchers. He’ll also look at specialist tools that go well beyond standard web searching and explain how they can give information professionals the edge when searching.

 

Alternatives to Google
Phil Bradley, Internet Consultant
‘It’s all on Google’ is the phrase we hear all the time, except that it’s not all on Google, or even close.
Phil will talk about the often superior alternatives to Google, and ways in which searchers can find what they need more quickly and effectively. He’ll compare Google to other search engines, such as Bing and Yandex, and also look at tools for searching images, multimedia, similarity, and social media. Learn about the vast range and diversity of search engines, which to use when, and how to become a more efficient searcher.

11:15am - 11:30am - Break

Opportunity for delegates to explore the exhibition

11:30am - 12:30pm

Open Access, Open Science and the rights struggle – panel
Vincent Cassidy, Co-Chair of LII 2016 to chair
Robert Kiley, Head of Digital Services, Wellcome Library
Bas Straub, Managing Director of Konvertus
Lara Speicher, Publishing Manager at UCL Press

Chair: Vincent Cassidy, Director of Academic Markets, Institution of Engineering and Technology

In our second session on Open Access, we’ll look at how libraries and publishers are getting to grips with the ever-changing landscape through novel and innovative initiatives – including the UK’s first fully open access university press and a new publishing platform for researchers.

 

Wellcome’s approach to open research
Robert Kiley, Head of Digital Services, Wellcome Library
Robert will discuss Wellcome’s approach to open research and highlight a number of initiatives it’s taking forward, including the development of a new publishing platform for its researchers, Wellcome Open Research.

 

Taking publishing back into the university system
Lara Speicher, Publishing Manager, UCL Press
UCL Press launched in 2015 as the UK’s first fully open access university press, with its mission to deliver academic research as widely as possible through its open access model. In her talk, Lara asks whether this model is one that other institutions can adopt
to ensure their research reaches a wide audience, while presenting the challenges and the benefits of universities as publishers of their own research.

 

The ‘pick and shovel’ of scientific publishing
Bas Straub, Founder & Managing Director, Konvertus
The move to Open Access and great leaps in automation and outsourcing mean that more than ever publishers need to focus on their core competency, acquiring successful publications. Bas will focus on this, looking at publisher offerings, and what it means for the creators and users of content.

11:30pm - 12:30pm

Exploiting the new social wave - session
Christine Goodair, Website Officer, Society for the Study of Addiction
Matt Horne, Digital Marketing and Social Media Officer, Newcastle University

Chair: Phil Bradley, Internet Consultant

Social media is evolving at an incredible pace. In this session, our speakers talk about how information services and libraries can ride the social wave by adopting new techniques to reach users.

 

Life as a tweeter – information dissemination in the world of Twitter
Christine Goodair, Website Officer, Society for the Study of Addiction
Christine will look at the use of Twitter in research communities and libraries, the potential benefits and pitfalls, and give hints and tips on running a Twitter feed. She’ll cover ethics, moderating and value to researchers and libraries, disseminating information, and the impact upon the library function. She’ll also talk about the 24/7 twitter feed of the Society for the Study of Addiction.

 

The ghosts of social media’s future –Snapchat and the next generation of social
Matt Horne, Digital Marketing and Social Media Officer, Newcastle University
Matt will look at the next generation of social media for student engagement, focusing on how Newcastle University implemented Snapchat as a key digital communication channel. Find out what worked, what didn’t and what it takes to make the jump from Facebook to the new wave. He’ll also take a peek into the future to see where the next big social network may be for the hard to reach 16-24 year olds.

 

The why, how and when of social media in academic libraries
Ertugrul Cimen, Library Director, MEF University
Ertugrul will talk about the why, how, and when of using social media in academic libraries. He’ll explore which social tool to use for what purpose, and how to evaluate social media performance. He’ll also look at getting academic and scholarly content through social media and best practices in libraries across the world.

12:30pm - 1:45pm - Lunch

1:45pm - 2:00pm

The Disruptor Zone – the Final

After the first day elimination round on the exhibition floor, our Disruptor Zone competition reaches its climax, with finalists presenting their newest and most innovative products, platforms and content.

2:00pm - 3:30pm

Unlocking the world of intelligent information – plenary session
Tracey Armstrong, CEO of Copyright Clearance Center
Timo Hannay, Founder of Digital Science and School Dash

Chair: Vincent Cassidy, Director of Academic Markets, Institution of Engineering and Technology

We live in a networked, connected world where users are demanding ever more integrated access to information. In this session, we’ll examine both the information professional and publisher perspective on how we can remove the barriers to making information richer and more intelligent.

 

The emerging landscape of content consumption – how mobile, big data, and enriched content are changing researcher behaviour
Tracey Armstrong, CEO, Copyright Clearance Center
The information industry continues to experience disruption and growth. Disruption comes from rapid innovation driven by big data and technology, changing expectations for intuitive user experiences, and explosive growth of mobile access. Tracey will talk about these trends, including how machine learning and the growing use of text mining is driving innovation, and how the traditional use case of insights from reading an article is diminishing in frequency and importance. She’ll also discuss remote access to resources and the expansion of the traditional scholarly article.

 

Integrating text and data – exploring a powerful new medium at SchoolDash
Timo Hannay, Founder, SchoolDash
There has been industry talk of the ‘article of the future’ in which content and data are seamlessly joined in a new kind of web-native publication, but progress is slow. Timo will talk about how he’s been exploring ways to integrate text and data more closely, in building the education data analytics company SchoolDash. He’ll argue that there’s surprisingly high value in analysing data that’s already widely available; that interactivity can make figures more comprehensive and understandable; that text, data and code together tell a more effective story; and that this new medium is quick, cheap and easy to use.

3:30pm - 3:45pm

Closing remarks

You can download a PDF of the full conference programme here